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General LifeBook FAQs - Drivers
Q1 How do I install the Video and Audio drivers in Windows NT on my LifeBook?
A1 To install the Video Drivers, you must load Service Pack 4 or greater for these drivers to work. Steps to install the Video Drivers as follow:

Launch Control Panel -> Select Display -> Settings -> Display Type -> Change -> Have Disk -> Insert the Video Driver Diskette and follow instructions.

Steps to install the Sound Card Drivers as follow:
Launch Control Panel -> Multimedia -> Devices -> Add ->Unlisted or Updated driver -> Insert the Audio Driver Diskette and follow instructions.

Q2 Which port is used by my Modem? The Communications Port (com1), Printer Port (LPT1), Virtual Infrared COM Port or Virtual Infrared LPT Port? How can my computer auto-detect my modem?
A2 For the installation of the modem, first run Setup and then restart your system. The modem will automatically detect the correct com port after you run setup to install the driver.

Q3 My LifeBook Infrared does not hot-sync with my Palm 505 via IR. Is this a driver incompatibility problem? Do you have the latest IR driver?
A3 To Hot-Sync through Infrared, your Palm OS must be version 3.3 or above. Refer to www.palm.com/support and use Knowledge Finder to find your query. In Ask Knowledge Finder, key in the word "Infrared" and select Get Answer. It will list all problems regarding Infrared.

Q4 After re-formatting and reinstalling the drivers, the Sound Driver is not enabled. How do I enable it again?
A4 For the Audio installation, you can update the Audio Driver from Control Panel-System-Device Manager - select the Yellow Mark or PCI Multimedia - and then select Update Driver and point to the folder where the audio driver is stored.

Q5 After installing Win 2000… I have some problems with my drivers. My Picture Console error message looks like:
A5


Based on the error message, the Video Driver is not installed properly. Run Setup to install the Video Driver and restart.

Q6 After downloading the Modem Driver Software from the website. The message appeared: "This software is not designed for the hardware". After performing the "modem test", I got a "blue screen" and this happens whenever the modem is used. Has the Modem Driver lost a "Setup" file?
A6 The Modem driver (Win9x) for this model does not have any Setup files. To install the modem, update the driver from the Modem Properties or from the Device Manager - you should see a yellow mark regarding the modem. Select this point, then select Update Driver and point to the folder where the modem driver is located.

Q7 When installing the "FM Capture" from the "Software Drivers" Disk, an error message appears - "missing .DDL file NUVISION.AX" preventing installation. What should I do?
A7 This happens because the Fujitsu USB Camera Driver has not been installed. The driver can be found in the Software Driver CD in the LifeBook Options Folder under USB CCD\.

Q8 After reinstalling Windows ME on my LifeBook, some software drivers, and those in LifeBook options and utility, like audio, video, will not install. How can I solve this problem? Do I also need to re-configure my DVD-ROM since there is only CD-ROM listed in the "Software Drivers" diskette?
A8 To install the Audio Driver:
  1. Click Start-Settings-Control Panel-System-Device Manager- You will see a yellow mark highlighting the applications on the list. Select PCI Multimedia then select Update Driver, point to the folder which contains the Audio Driver located on the Software Driver CD, and follow the on screen instructions.
  2. For the Video and Modem Drivers installation, you can run Setup.
  3. For the Mouse Driver, follow Instruction No 1: but select Mouse-Standard Mouse and then Update Driver and point to the folder which contains the Mouse Driver.
  4. For unknown devices, follow the instruction No: 1 but select Unknown Device followed by Update Driver and point to the ACPI folder located in the LifeBook/Options folder.
  5. For the Touch Button Driver, run Setup to install.
  6. For the DVD-ROM, the OS itself will detect the drive, no driver is required.
  7. For Utilities, go to the folder LifeBook Options and install Battery Aid and SpeedStep.

Q9 Following your suggestion of installing updated display driver(s), the computer reported that the optimum drivers were already installed. While searching the disk 'Software Drivers For Desktop PCs and LifeBook Series (Ver.4.2)', the computer reported the error:- Rundll32 has caused an error in setupx.DLL. This requires termination of the updated device driver program.
A9 It is a good practice to close all applications and reboot your system before reinstalling the display driver. If the error persists, it could be caused by the CD media when it is being read. Remove and re-insert the CD media and try again.

Q10 After I installed the recovery disk, the PCI multimedia device & PCI card cannot be detected and installed with the recovery disk. I tried using the software driver disk, but I am still unable to install them.
A10 After the recovery of the Operating System, you need to re-install all the drivers using the Software Driver CD bundled with the computer system. The installation instruction of the drivers can be found together with the software drivers CD. Once you load the Software CD, it will auto run. Please select the installation guide and your model.

For the Audio installation, you have to install the Audio driver from the 'System Device Manager' under 'Control Panel'. Click the yellow mark with 'PCI Multimedia', select 'Update Driver' and point to the folder where you have the Audio driver. Similarly, you have to run 'Setup' to install the modem and the Video hardware drivers.

Q11 My LifeBook's soundcard supports only half-duplex communication. I would like to get the latest sound card driver with full-duplex feature compatible with my system. I have searched for the driver (Yamaha AG-XG PCI Audio Device Driver) on your Tech Support Website but I found a version (Ver. 5.12.01.2125) older than the one installed in my LifeBook (Ver. 5.12.01.2130). Could you tell me how or where to download the latest sound card driver with full-duplex support?
A11 The Audio can support full duplex communication. Please verify the settings used for the full duplex function.

Q12 The CD-ROM that came with the CD-ROM drive does not include all the drivers and software needed to complete the setup procedure when I re-installed the OS. Also, when I tried to run the CoolView applications downloaded from the web page, an error message appeared. Where can I find all the executable software applications and drivers?
A12 For our range of LifeBook notebooks, a different configuration and OS are loaded for each different country of sales. There is specific standard OS pre-installed for the LifeBook. If you make a LifeBook purchase from HK, it will be preloaded with the Chinese Windows OS. Once you have reinstalled the OS, you will have to re-install all the drivers and utility software using the Software Driver CD that is bundled with the system. The driver for this model is under \LB C-6572\6598 or \LB C-6560. All the utility and option drivers can be found from the LifeBook 'Options' Folder.

Q13 Can I use the Windows 2000 drivers when installing Windows XP?
A13 Drivers for Windows 2000 may work for Windows XP but not digitally signed drivers for Microsoft certified hardware.

Q14 I have just installed Windows XP, and have been trying to install the 'Bay Manager' application. However, upon installation, I get the error message "Cannot Find Program - Millennium".How do I resolve this and is there any hardware driver updates for Windows XP?
A14 Windows XP comes with the default "Safely Remove Hardware" utility similar to Bay Manager; therefore, additional utility application is not required.

Q15 Where can I find the Windows 2000 driver for a PCMCIA 20x CD-ROM?
A15 The Fujitsu PCMCIA CD-ROM drivers for Windows 2000 can be downloaded from our website www.pc-ap.fujitsu.com, under 'Service & Support', 'Drivers for LifeBook' and 'LifeBook Utility and Options Driver'. Alternatively, click on the direct link below:
http://www.pc-ap.fujitsu.com/drivers/others/lb_uty_ops/fpccd18_19/fpccd18_19.exe

Q16 Where can I find the FM Capture software driver for my Fujitsu CCD Camera model FPCCAM02?
A16 FM Capture driver and application software are found in the Composite/Driver CD which is shipped together with the system. The directory for the software inside the CD is '\LifeBook_Options\USB_CCD'.

Q17 After upgrading my LifeBook to Win2000, the Softex Bay Manager is not able to perform a hot swap. Is there a Win2000 version of the Bay Manager Driver that I can download?
A17 Softex BayManager is not supported in Windows 2000. Windows 2000 has built-in features for the hot swap. If you want to swap your LS120 and CD-ROM, just press the sus/res button. Once the system is in standby/hibernate mode, swap the device you want to use after that, press the sus/res button again.

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