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LifeBook C series FAQs - Drivers
Q1 The capacity of the video memory is not correctly displayed.
A1 Please update the latest driver from our support website.

Q1 I wish to reinstall Windows 98/ ME on my LifeBook C-65xx. However I have an unknown device listed?
A1 The ACPI device in some of the LifeBook C-65xx series is not automatically found. If you have installed all devices such as Modem, Audio and Video Controller, it is probably the ACPI device that is the unknown device listed. The ACPI device driver is available in the Drivers and Utilities CD supplied.

Q2 After re-installing Win2000 on my C-6592 and all the drivers provided, the system still found an unknown device.
A2 The unknown device driver can be installed from the LifeBook_Options\ACPI\. This is the device driver for ACPI.

Q3 After re-formatting the system with the recovery disk, there was no audio enabled. In the System icon in the control panel, 2 question marks appeared next to the PCI multimedia device.
A3 After recovery, all the drivers need to be installed. From the Device Manager, select PCI Multimedia, then select Update Driver, and then the Software Driver CD in the folder LBC6571\Audio\WinMe\, and follow the on-screen step-by-step instructions. For the other two unknown device drivers, do the same thing and select Update in the folder: \LifeBook_Options\ACPI\ WinMEw2k.

Q4 When uninstalling the driver for my Microsoft Intellimouse on the Fujitsu LifeBook C-6571 the Touchpad Icon was missing and the CoolScroll function could not be used. Have I accidentally uninstalled the necessary programs required to run these?
A4 Installing the MS Intellimouse Driver will over-write the Touchpad Driver, which then needs to be re-installed to use the CoolScroll function. To do this, update the mouse driver - Click Start, select Settings, select Control Panel, select System, Device Manager, and Mouse. Expand the plus sign to select Update Driver and point to the folder in which the mouse driver is located.
Q5 When upgrading my LifeBook C-6140 from Win98 to Win2000, all of the drivers are fine except the modem driver. Where can I find the driver?
A5 You may download the driver from our website. URL address is as follows:
http://www.pc-ap.fujitsu.com/techsupp/
Q6 The sound card of my LifeBook C series (purchased in Singapore) is not working. The US Service & Support here advised downloading the Yamaha AG-XG PCI Audio Device Driver, otherwise to reformat the machine. After re-formatting and installing, however, it still does not work.
A6 Download the Audio driver from our website, http://www.pc-ap.fujitsu.com. It is a Yamaha AG-XG PCI Audio Device Driver. After you have downloaded the files, extract the files into a folder and install the Audio. In Control Panel, Device Manager, select the Unknown Device Driver with the yellow mark, under PCI Multimedia. Then select Update Driver and follow the instructions on screen to install the Audio Driver. You should have the Software Driver CD that is bundled with the package.

Q7 How may I update the driver for my floppy drive as my system is unable to enter 'Standby' mode? The corporate website does not have the driver for the LifeBook C-6140 using Windows 2000.
A7 There is no driver available for the floppy disk drive. Possibly, other applications are causing this problem. Please try to remove some of the programs from the start-up and try again. If there is any anti-virus software installed in your system, kindly disable it first before trying again.

Q8 What is the setup sequence for DVD, infrared mouse and camera for the LifeBook C-6572.
A8 Please refer to the setup guide in your Software Driver CD. For the infrared mouse, no driver is needed, just enable the infrared mouse from the BIOS under 'Mouse and Keyboard Features'. For the DVD, just re-install the DVD player driver which comes with another CD. If you are referring to the Fujitsu USB camera, its driver can be found in the Software Driver CD that is bundled with the system, under 'LifeBook Options'.

Q9 How can I install the PCI multimedia audio device on my LifeBook C-6581? The system was unable to find the software/hardware and there is no sound.
A9 Please install the Audio driver using the Composite Driver CD provided. The installation guide can be viewed from the CD. Once you load the CD into the CD-ROM driver, it will run automatically. Select 'Installation Guide' from the Control Panel 'Device Manager', and select 'PCI Multimedia' and 'Update Driver'. From the list, select and point to the folder where the Audio driver is located. E.g.: 'lbc6571_81\Audio\W98ME2K\'

Q10 I am unable to use the CoolScroll button feature on My LifeBook C-6592. Please recommend any possible solutions.
A10 Please check if the Mouse driver is installed properly. The Mouse driver should be 'Alps Glide Point'. Under 'Device Manager', if it is stated 'Standard PS/S Mouse', please update your Mouse driver using the Software Driver CD\ LBC-6592 \Mouse\WinMe\Apoint.inf.

Q11 Where can I download the chipset driver for the LifeBook C-6592d compatible with Windows XP?
A11 Windows XP will detect the chipset drivers automatically and no driver update is required.

Q12 Which DVD driver should I use for my LifeBook C-6611?
A12 No driver is needed for the DVD driver as the OS will automatically detect the drive. You can use the driver for LifeBook C-6571/81 as it uses the same hardware.

Q13 I've recently reformatted my LifeBook C-6611, but I cannot find the sound drivers anywhere in the software drivers composite CD nor on this site.
A13 LifeBook C-6611 uses the same drivers as LifeBook C-6571-81. You may install the driver from the Composite/Driver CD, using the directory in C-6571-81.

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