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| Desktop PCs General FAQs - Software - Internet Explorer |
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| Q1 |
Address bar on the Internet Explorer is missing. |
| A1 |
Perform the following steps until the Address Bar reappears:
- Open Internet Explorer.
- Click View, Toolbars, and select Address Bar if it is not selected.
- If you had selected Address Bar, it should appear. If not continue.
- Click View , Toolbars , and unselect Lock the Toolbars if it is selected.
- Position the mouse cursor over the bottom of the top menu where the webpage meets the menu until it turns into a double edged arrow.
Drag the border down until the address bar appears.
- If the Address Bar still does not appear, click Tools , Internet options , Advanced , and remove the checkmark next to Enable third party browser extensions .
- Click OK and see if the Address Bar appears.
- If the Address Bar still does not appear, use System Restore to go back to a known time when the Address Bar was visible.
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| Q2 |
How to I clear the cache memory and history for Internet Explorer? |
| A2 |
- Click "Tools"
- Select "Internet Options"
- Click "General"
- Select "Temporary Internet Files" and click "Delete Files"
- Click "OK"
- Select "Clear History"
- Click "OK" or "Yes"
- Close your browser.
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